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Frequently Asked Questions

This page includes frequently asked questions about shipping pets.  

  
  
   

     
 
  
  
  

I‘m moving to another country. Where can I find a list of quarantine requirements by country for shipping pets?
  
Unfortunately there is no one source for quarantine and country requirements for shipping pets. Even we must call the Embassies and Consulates to obtain the latest shipping requirements.

Please be aware that shipments to countries in which there is a quarantine on pets can be a time consuming and difficult process. PetTransporter Worldwide specializes in these hard to do trips. For example, we assist many clients who are shipping pets to Europe, Australia, New Zealand, South Africa, Hong Kong, and mainland China.

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What documentation do I have to provide for pet shipping?

Before we proceed you must provide us with information required by the TSA and USDA, as well as authorization to continue to charge your credit card. No exceptions can be made to these requirements. These forms will be sent to you by fax, FEDEX or regular mail.

In addition, at the time of shipping, you must provide original documents on each pet to include a rabies certificate ( no less than one month, no longer than one year ), a health certificate ( usually within 10 days ) and an Acclimation Certificate specifying the temperatures at which your pet may fly. ( See "What are Safe Temperatures?"

Importation permits, USDA inspections, crate sealing or other requirements may also be required for destinations outside of the contiguous 48 states.

Additional information may be required for older pets. 

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Where is my pet during the flight?

Pets are shipped in a pressurized and temperature controlled area of the plane. The temperature is the same as it is in the passenger area, and your pet can rest comfortably in his or her kennel crate during the flight. When you use the cargo system pets are put on the plane last and taken off first to assure their safety.

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What are "safe" temperatures?

Airport ground temperatures above 85 degrees Fahrenheit are unsafe for traveling pets. In addition, certain pug nosed breeds like Pekingese, Boston Terriers, and Shar-peis and other similar breeds may have difficulty during the summer months for safe airline travel and should not be shipped.

In the colder months, the airlines may not accept your pet if ground temperatures are too cold. Your veterinarian may provide a Certificate of Acclimation to the airline defining a temperature at which your pet may fly.

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How are fees set for each trip?

There are a number of components to your fee. These include the air cargo fee charged by the airlines (each one may have a different fee), charges for ground transportation, transfers, communication including long distance telephone calls, faxes (domestic and international), overnight / express mail services, as well as our processing fee. In addition you may incur costs for board, vet services, permits, and for approved pet carriers (crates). Each trip is different and may require many hours of planning and the involvement of a variety of people. You will be required to pay a non refundable deposit, which varies based on the trip destination and number of pets, before we begin to act as your agent.

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This seems like an expensive process. Is it tax deductible?
  

Your pet's moving expenses may be tax deductible depending on your circumstances. For example, IRS Publication # 521 -- "Moving Expenses" clearly allows pet moving as tax deductible relocation expenses when your relocation and moving is for purposes of change of employment.

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How do I know what size kennel to use?

Animals must have room to stand up and turn around. All kennels must have at least one food and one water cup. Dual cups are acceptable. Cups must be securely fastened to kennels. We can assist you in obtaining the proper size and type of kennel. Crates may be purchased from us. We do not rent crates.

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PetTransporter Worldwide is a division of Reigning Cats and Dogs.

Our USDA Intermediate Handlers License # is 21-H-0026.

LICENSED AND INSURED

We comply with the regulations of the Animal Welfare Act in all phases of our work.

 
       
  Disclaimer: The text provided above is for informational purposes only and is not intended as an interpretation of the law.
     
     
     
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Last Updated 12/08/2006